Privacy Policy

1. Data We Collect

We collect the following data when you use totxt.ai:

• Uploaded files (audio, video, images, documents)
• Generated text output (transcriptions, translations, summaries)
• Account information (email address, login state)
• Payment status and subscription tier

2. How We Use Your Data

Data is used to:

• Process uploaded files and deliver results
• Manage your account and usage limits
• Handle billing and subscription management
• Provide customer support
• Maintain security and prevent abuse

3. AI Processing

Uploaded files and their content may be processed by third-party AI services (such as OpenAI) to generate transcriptions, translations, and summaries. These services process your data under their own privacy policies.

4. Payment Data

Payments are handled by Paddle. totxt.ai does not store credit card numbers or sensitive payment details directly. Paddle processes and stores payment information in accordance with PCI-DSS standards.

5. Data Retention

Uploaded files and generated results may be stored for the duration of your account to provide access to your history. You may request deletion of your data at any time by contacting support.

6. Your Rights

You have the right to access, correct, or delete personal data we hold about you. To exercise these rights, contact us directly.